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Smartwhere Review

3

ยท

Very good

Revainrating 4.5 out of 5ย ย 
Ratingย 
4.6
Marketing, Location-Based Marketing

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Description of Smartwhere

Smartwhere offers location engagement solutions for mobile marketing campaigns.

Reviews

Global ratings 3
  • 5
    2
  • 4
    1
  • 3
    0
  • 2
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  • 1
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Type of review

Revainrating 4 out of 5

Using this app helped me increase my sales by 20%

The best part of smart where is that it helps us to reach our target audience easily in all over the world, we can also track our clients from different countries with ease. I think there is not good enough option for tracking your clients. It's not easy to get the reports you need quickly. For example, if you want to know which country has bought more than one product, then it will take too much time to get the results. We used to send an SMS to our customers or clients but now we are able to

Pros
  • It's great that we can get reports within few seconds and also we can track our clients easily
Cons
  • The main problem of smart where is that we can't track our clients in different locations

Revainrating 5 out of 5

Solid integration partner for multiple cloud applications/platforms

The customer support is very quick to respond to any questions or issues you may have. Their smart where platform works with all of our platforms, so that we can track data across different vendors. I would like to see them add more integrations, such as DoubleDutch's or HubSpot's to be able to connect all of my various apps together in one place and then pull that info into my dashboards. This allows me to keep an eye on what is happening within each channel (email, website, etc.) and whatโ€ฆ

Pros
  • It has great integration capabilities for many popular tools out there today
  • SalesforceIQ CRM & Marketing Automation software by Marketo marketing automation tool from Infusionsoft email service provider Mailchimp Google AnalyticsHubspotCRM

Revainrating 5 out of 5

Excellent for Customer Experience Management

The ability to track our customers where ever they are, allowing us see their behavior in different areas of town or across country lines is great! There has been some issues with tracking. Our first implementation had problems when we tried using it at one point during an event but after switching providers things have worked well since then - so far not too many glitches that I can remember though!! Tracking your customer's movements around you store/franchisee area as much like having themโ€ฆ

Pros
  • Ability for employees' attendance
  • Easy interface
  • Efficient system overallIt looks good onlineEasy accessFast resultsAbundant informationAccess from any deviceWorks offlineCons : Sometimes hard getting data back into reports
Cons
  • Zero