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SOCi Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.6
Marketing, Local Marketing

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Description of SOCi

SOCi is an award-winning localized marketing platform built specifically for multi-location marketers. Our customers include top brands and influencers like Ace Hardware, Sport Clips, and Anytime Fitness who have the impossible challenge of managing their digital presence across hundreds and thousands of locations. As central commandTM for multi-location marketers, SOCi makes the impossible possible by enabling top brands and their locations to strengthen and scale their digital presence across limitless local search and social pages while protecting what matters most, their reputation. For more information on how SOCi can help fuel your localized marketing success - visit us at www.meetsoci.com or message us at hello@meetsoci.com. SOCi’s scalable and centralized platform technology provides every tool necessary for multi-location and multi-family businesses to manage their localized marketing efforts including: Intuitive Dashboard - upon signing into SOCi, users are greeted with a high-level, yet comprehensive and easy to read dashboard highlighting analytics, content performance across all locations using SOCi, conversations and comments that need attention, recent reviews, and more! Listings: Take your local search visibility to new heights by ensuring accurate & consistent information across 100s or 1000s of business listings. Listening: Discover what people are saying about your brand and competitors plus activate local engagement across all business locations with advanced listening capabilities, sentiment analysis, and user-generated content. Local Pages: Deliver a branded and localized consumer journey, from awareness to conversion, across thousands of search-optimized pages. Reviews: Coordinate brand-consistent responses to reviews, track review sentiment, and monitor competitive reputation insights to transform your reputation, everywhere. Social: Enabling enterprise and local teams to deliver on-brand responses to social engagements and publish top-performing social content with streamlined multi-location workflows. Ads: Empowering multi-location marketers to effectively manage localized social advertising campaigns and boosted posts across 100s or 1000s of locations. Chatbots: Drive 24/7 customer care and powerful lead generation by deploying localized chatbots across 100s or 1000s of local Facebook Messenger and Google Business Messages accounts. Insights & Reporting: Find out which locations are performing and which ones aren’t and leverage these insights to power your localized marketing strategy. Customize highly visual, engaging reports with multiple delivery options. SOCi Go (Mobile App): The same core SOCi platform you love, now on mobile. Post content, respond to customers and receive notifications on any mobile device, any time. SOCi serves as the infrastructure on which tens of thousands of local pages are being managed. SOCi is fully integrated with the top search, social media, and reputation management networks such as Facebook, Twitter, Instagram, LinkedIn, Google My Business, Yelp and more.
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Reviews

Global ratings 3
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Type of review

Revainrating 4 out of 5

Easy interface for tracking sales: SOCi

The ability in which it allows you manage multiple stores from one account! It has been hard trying out different platforms when we are running so many businesses with our partners but this allowed me as admin/owner be able take care all my teams without having them log into separate accounts each time they want access!! I recommend that anyone looking would require some sorta training if not familiar before using otherwise there will just come issues once implemented due date expires etc.. We…

Pros
  • The software allows you manage multiple businesses from one account
Cons
  • It is the page
  • Company name: SOCi
  • Company review: SOCi is a great

Revainrating 5 out of 5

User friendly product for selling digital goods

Easy access and flexibility in creating multiple profiles with different languages as well as options regarding payment methodologies are few things I liked about this software. The support team has been helpful but sometimes it takes too long to get someone's attention when you need immediate assistance. It would be great if they could give priority over other requests which require less time/resources. We use socici mainly because our customer base spans many countries where we provide…

Revainrating 5 out of 5

So easy to navigate and organize our memberships!

I love that this software allows me to manage my accounts in one place! It's easy to use and navigate through all of my sites! The customer service has been fantastic as well! Sometimes it gets glitchy with the site but they are always quick to respond and fix any issues we may encounter. I would highly recommend this tool to anyone looking for a centralized account management system! We were able to keep track of our memberships easily and quickly. This allowed us to communicate changes…

Pros
  • Easy interface
  • Allows you access your multiple websites at once.
  • Customer support is great when needed, very responsive & helpful!! :)
  • Great way organize everything related o fmy business (affiliate marketing) into 1 central location!!!
  • Love how many options there ARE available..it really depends what YOU need/want outta an organizer program like SOci.
  • You can customize
Cons
  • Not bad