I like how easy it is for us as marketers at our organization (a non-profit)to use this software! It's so simple that even someone who has never used any kind of web or email program can figure out where things are quickly enough with some instructions from one their friendly support team members!! We don't have specific complaints - just love using SOKRATI.
There isn't anything we dislike about them other than they could possibly make better training videos/webinars available online in order