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SOLUS AI Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.4
Marketing, Personalization Engines

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Description of SOLUS AI

SOLUS is the next generation customer engagement solution, which enables brands to implement 1:1 marketing at scale, Brands using SOLUS have achieved 75X ROI and 8-10% topline contribution from campaign lift.

Reviews

Global ratings 3
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Type of review

Revainrating 4 out of 5

Easy way automate customer experience

We've been able to make huge changes in our call center with just one click of an app! The most important thing that I like about this software it's flexibility because we're not stucked between many options but can choose what fits best for us as business owners and users - without having any technical background or knowledge required- so there are no problems here :D It has helped me solve all my issues regarding automation calls handling process. There isn't anything yet :) But i don’t think

Pros
  • Flexibility ability automate almost everything.
  • Easy interface
  • user is free do whatever he wants; )
Cons
  • Everything looks ok now

I like that it helps us be able to create more personalized content for our customers with ease of use! It also allows an easy way in-store employees can interact directly from their phone or computer without having any technical knowledge required (which was something we've had issues before). The interface could definitely improve if there were easier ways of using some features such as creating surveys/polls etc - but this hasn't been too much of issue because these are not used very…

Pros
  • Also really liked being capable enough do things myself instead requiring help constantly just trying new products / solutions..it helped me become self sufficient while knowing
Cons
  • Will fit

The platform is intuitive and easy to use. It is very simple to integrate with existing systems. The customer support team is very responsive and responsive. I have not faced any issues so far. I have seen some minor issues with the platform but they are under control. The platform has helped us in reaching out to our customer and converting them into our clients. We have seen an increase in our revenue and client base. I like the UI, it is very simple to use and the customer support is very…

Pros
  • Easy integration
  • Good analytics.
  • Very useful automation system
  • Ease at using multiple devices / platforms (PC & mobile)
Cons
  • Somewhat expensive
  • Unclear pricing model