- Knowledgeable, experienced with all types technology in business settings along wth good followup communications via phone calls & emails (this is important) always prompt response times too ! :) also their customer service reps' attitude / demeanor makes one feel comfortable immediately upon contacting SBA inc.and having conversations over phones ,voicemail messages ect..etc...not sure how much longer sbainc should continue using voip telephone systems instead going back into land
- There are disadvantages