Very easy to use, very cost effective for small businesses or individuals who are looking to have a conversation with their target audience.
The only downside I can see is that sometimes it takes a while for the bot to respond as it is processing all of the data from the user.
If you're looking to create a customer service tool for your business this is a great option. We've been able to provide our clients with more personalised information which has allowed them to engage in conversationsβ¦