I like how easy it was for me as an admin of this tool, so far no complaints at all! It's very user friendly with its interface which makes managing clients much easier than using other tools out there in market today (like Chatfuel). There are times when some features do not work well or sometimes they don't respond but overall everything has been great thusfar since we started working together 2 months ago!! We've seen positive results already from our first month running campaign via tars through their API integration feature called "Conversations".