The ease of use, it's ability to integrate with our ERP system, all screens are customizable so we can tailor them for each store/department. I like that when there is an issue (which happens daily), support responds immediately and gets back to you quickly with solutions. There isn't anything in particular about this product that I dislike; however as mentioned above, some customers may have issues with certain features not working well or at all. We've been using this software since 2012 andβ¦