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TekTrack Review

2

Β·

Very good

Revainrating 4.5 out of 5Β Β 
RatingΒ 
4.5
Office, Package Tracking

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Description of TekTrack

TekTrack, the industry-leading, Internal Mail & Package Tracking Software System for your inbound tracking demands.

Reviews

Global ratings 2
  • 5
    1
  • 4
    1
  • 3
    0
  • 2
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  • 1
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Type of review

Revainrating 5 out of 5

A quick way for tracking emails & packages

This software is very easy to use with an intuitive interface that allows me as well my team members of different departments such as sales force automation (SFAM), customer service representatives etc., access track all incoming mails from our customers or prospects which helps us improve productivity by enhancing data accuracy at one place! The only downside I see here currently would be its price tag where it can cost you more than $1k per month if not managed properly but overall this tool…

Pros
  • Trackability
  • Ability for tracking emails, packages & orders easily
  • Email notifications
  • Tracking multiple Emailed files in bulk makes life much easier when compared manually handling individual file.
  • Data quality enhancement tools& services
  • Reporting functionality
  • Customizable reports
  • User friendly dashboard UI
Cons
  • Almost everything is ok

Revainrating 4 out of 5

Convenient System for Tracking Packages

The system is very easy to use and offers a lot of flexibility. It is not as easy to use as other tracking systems, but it is worth the effort to train your staff on how to use it. The software is easy to understand, and the customer service support is great. The software has many features that are helpful. The customer service support is outstanding. The package tracking software makes it easy to see what the status of packages are and when they need to be picked up. The system is very…

Pros
  • Easy interface
  • Great feature set for such an affordable price.
  • Customer Service Support was amazing!
  • Fast response times at all hours in business day/night cycle if needed (we would often get help within minutes after submitting tickets)
Cons
  • Somewhat confusing user manual
  • Can take some time learning / getting used