Pros
- Very user friendly
- Great support team available 24/7 at no additional cost (not sure you can say there anymore)
- Good value compared against others outthere when looking into cloud based options.
- Lots or functionality included, even though simple design makes setup quick once done everything works well enough without needing too many bells & whistles;)
Cons
- There aren't really downsides here.
- Can be pricey depending upon your needs