I like that we have built tools to help my reps close deals faster. It was easy for me as an admin, but it still needed some tweaking in terms of UI/UX (looks dated). Also would love if they could create custom tabs or fields - there are only so many opportunities available! In general though, everything seems ok at this point and no improvements really need be made right now unless you're looking into features not yet launched by 10BND. Have been able to automate deal creation & approvalβ¦