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thankQ Review

1

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Excellent

Revainrating 5 out of 5Β Β 
RatingΒ 
5.0
Vertical Industry, Nonprofit

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Description of thankQ

Fundraising Software and Membership Software for Charities and NFPs

Reviews

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Type of review

Revainrating 5 out of 5

Amazing Customer Service and Very Pleasant Company

The customer service we receive is fantastic, they are very helpful in any question you may have during your implementation process as well as after it has been completed. They can be slow to respond at times but I honestly believe this is due to their size, not that they don't want to help! We use Thank Q to manage all of our communications with donors throughout the year. The fact that there is an option when communicating via email so that if someone doesn't open or read the message then it…

Pros
  • Fast efficient delivery makes tracking easy within one system instead for 2 different systems (our website & marketing)The variety/options available across platform types excel uploadsEmail integration between platformsWeather report updatesMonthly progress summaryAllows flexibility about how often reports should get sent outA great team behind both product support
Cons
  • Minor Issues