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The Chat Shop Review

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Very good

Revainrating 4 out of 5  
Rating 
4.0
Other Services, Managed Live Chat

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Description of The Chat Shop

The Chat Shop is the world's leading provider of sales focused live chat and chatbot solutions. We work with ambitious CEO’s, marketing and sales leaders to deliver revenue growth through conversations. Brands look to The Chat Shop when they're seeking a competitive advantage by providing a personalised purchasing experience from acquisition through customer delight. We generate an average of 50% more leads from your website visitors and achieve award-winning customer satisfaction scores of 99%.

Reviews

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Type of review

Revainrating 4 out of 5

Great lead generation platform with many benefits

I love how easy it was for me as an agent that could not attend training or have previous experience in this area! It has been great so far but there are some features we do need like more customization options (like adding pictures) which would be nice if they add these soon!! Overall very good software though considering its price point you can't go wrong here especially when looking at all other competitors out their currently available now too. A plus side i see from my team using them…

Pros
  • I love how easy it was for me as an agent that could not attend training or have previous experience in this area! It has been great so far but there are some features we do need like more customization options (like adding pictures) which would be nice if they add these soon!!
Cons
  • I dislike the lack of customization options such as adding pictures or videos ect