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The Dot Review

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Very good

Revainrating 4 out of 5  
Rating 
4.0
Business Services Providers, Managed Print Services

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Description of The Dot

The Dot has a long track record of solving complex issues for clients in the areas of Healthcare Supply Chain, Retail / E-commerce fulfillment and Managed Print Services. Let's Work Together. Healthcare Supply Chain Wellness and Healthcare is at the core of who we are. Our trained and engaged team works towards our mission to improve the lives of our shared members and patients. Every day we bring our skills and tools to help solve the management of complex care needs, wellness testing, compliance communications, health alerts and just in time medical device deliveries. Our Capabilities Class 1 & 2 Medical Device Fulfillment FDA Registered Test Kit assembly Same day kit fulfillment with as late as a 3PM PST cut off Average daily distribution in excess of 20,000 kits per day Healthcare supply chain services Sourcing and JIT Medical Reagents In house design and packaging manufacturing 12 Independent production lines Wellness at home test kit production and fulfillment Local backup facility registered with FDA and Board of Pharmacy World class QMS with AQL Standards in place FDA, BOP, GMP, ISO 13485, HiTrust compliance EDI, XML, API and custom workflows On-site custom packaging On Site FedEx operations team with direct daily access to LAX Ramp (6 days a week) Daily USPS delivery direct to SCF and BMC with onsite verification Bonded and insured WERF (Wholesale, Ecom, Retail Fulfillment) Services In a world of instant gratification, streamlined inventory fulfillment and distribution is crucial for online and offline retailers. With East and West Coast coverage and warehouses covering over 200,000 sq. ft., The Dot can get your goods from port to consumer with an efficient fulfillment process that meets your unique needs. We connect your products with your customers, your literature with your field, your data with your leaders and your dollars with your wallet. Our Capabilities 3PL and 3PF warehousing Freight management De-Van Port Services Online reports and alerts Same day pick-pack-ship On-demand green packaging Web & E-Commerce Design Product finishing service Third-party logistics Kit assembly and distribution Expert Inventory Management Print on Demand Product Quality Assurance Auditing On-site custom packaging EDI, XML and API workflows Direct to Garment Printing Shopify cart deployment & integration 7 day a week support Managed Print Whether you need to print 200 brochures or 20,000 booklets, The Dot Printer has the tools and expertise to get the job done. We’ll bring your most creative ideas to life with digital and offset printing, thousands of paper options, variable data printing, and a full suite of finishing and bindery services. We connect by consistently meeting or exceeding sustainability, schedule and quality requirements from results focused clients. Our Capabilities Sheetfed offset Web offset Digital Variable data Wide Format FSC® products available Print on Demand solutions In-house bindery Stationary Packaging Fulfillment Mailing
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Type of review

Revainrating 4 out of 5

Great Customer Service & Excellent Team

I have worked with them as an Account Manager at another company that they used to manage our account. They were very good - always responsive and helpful. We had no problems working together. Their team was great! I would definitely work with them again if needed! Nothing really comes to mind other than their responsiveness. Keep up the great work guys!! Just make sure you do your due diligence before hiring anyone new into this role. If everything is ok, then there should be nothing else. It…

Pros
  • I like the ability to track my shipments and get the updates
Cons
  • This is a hassle, and I prefer to use my existing email address for tracking purposes

They have solved major problems at our location by streamlining processes to speed delivery time, reduce paperwork, simplify work flows and provide better visibility into what our customers are ordering. There was nothing I disliked about them as they were very easy to work with and their team is always attentive and responsive when we need assistance. We've been able to achieve excellent results using TDA for over 3 years now without any challenges from them! I like that they are very…

Pros
  • Ease in working together
  • Quick response times (even through phone calls)
  • Flexible solutions provided where needed
  • Helpful suggestions along way during planning phase
Cons
  • Nothing so far everything has truly exceeded expectations.
  • It could take longer than expected because it can get complicated sometimes; however all issues resolved immediately upon contact/calls back
  • Upfront costs might deter some owners due