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Thoughtflow Review

3

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Average

Revainrating 3.5 out of 5  
Rating 
3.7
Collaboration and Productivity, Mind Mapping

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Reviews

Global ratings 3
  • 5
    1
  • 4
    1
  • 3
    0
  • 2
    1
  • 1
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Type of review

Revainrating 2 out of 5

We are not getting any positive reviews from our customers.

We're not getting any positive reviews from our users. I've had two different issues with ThoughtFlow recently. First was a problem with my account. After speaking with the customer service department they fixed the issue. The second issue happened again today. This time it took them 2 hours to respond and they didn't offer any suggestions on how to resolve the issue. When I spoke with their support team today they said they'd investigate the problem further and let me know what…

Pros
  • Very good pricing model
  • Very friendly and helpful customer support staff
Cons
  • No tutorials or training videos
  • Poor design and usability
  • Bugs and glitches

We are excited about ThoughtFlow and its potential to help us move forward. It has already saved us money. The implementation was seamless, fast, easy and helpful. They made it so we could focus on running our business. We love that! They took the lead in finding the best way to get us up and running quickly. This saved us hours and cost thousands. We now have an easy way to manage our team and activities, save hours each month on training and tracking, communicate more efficiently and connect…

Pros
  • It took less than two days from starting to be able to start testing and building models
  • We got better value for our time by using their service than any competitor
Cons
  • Nothing I found...yet.

Revainrating 5 out of 5

Great to use - helps manage projects from start to finish.

Great to use - helps manage projects from start to finish. They are flexible with how they want to help you achieve your goals. You get a great experience because they work closely with you to understand your business and make sure you are happy with the final outcome. I love this product! I was previously using other project management tools which were very difficult to learn and navigate through. With ThoughtFlow it’s as if I am sitting at my desk looking over someone elses shoulder while she

Pros
  • Simple, Easy-to-use
  • Fast response time
  • Very intuitive UI
Cons
  • It also takes a lot of time to get started with and set up, so I wouldn't expect this to be a budget solution.
  • The video tutorials and documentation could be better updated, and would definitely make this a recommended solution.