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Toshiba Contact Center Suite Review

1

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Very good

Revainrating 4 out of 5  
Rating 
4.0
Customer Service, Contact Center Software

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Description of Toshiba Contact Center Suite

The Toshiba Contact Center Suite runs as an application on Toshiba’s Media Application Server (MAS) or MicroMAS to create simple yet powerful contact centers

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Type of review

Revainrating 4 out of 5

Great program made even better by awesome support team

I love how easy it is for my customers to use, we have no issues with our system at all! There are so many options that you can choose from when starting your own business. You get everything needed in one package. It's very flexible which makes it easy to customize depending on what your needs may be. I wish there were more tutorials available online because there was nothing out there till now that helped me learn quickly about this software. We decided to go ahead and start using this…

Pros
  • Very helpful support
  • Great variety selection features.
  • Flexible program customizable as per need/ requirement
  • Simple user interface (easy)
Cons
  • Not much documentation or training material readily avaiable