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Trace Review

3

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Very good

Revainrating 4 out of 5  
Rating 
4.0
Data Privacy, Privacy Impact Assessment (PIA)

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Description of Trace

Trace’s platform is used by Privacy lawyers, Data Protection Officers (DPOs), and Compliance Managers in forward thinking law firms, and organisations across healthcare, tech, Financial Services and beyond. We help organisations comply, mitigate legal risks and streamline smart cloud due diligence with smart compliance documents, collaborative workflows, and e-signatures.

Reviews

Global ratings 3
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Type of review

Revainrating 4 out of 5

Easy and intuitive software with good functionality

I am using trace for data protection at my current employer - it has been very easy to get set up as we have had previous experience of other DPO solutions before so there was no learning curve! It's also helped us manage our GDPR obligations better than any solution that came previously. The support from their team are always responsive when you need them which makes life easier sometimes if things aren't going smoothly or quickly enough!! There isn't anything really i dislike about this…

Pros
  • Easy setup, great user interface with lots of options available within each category (and can easily create new categories/segments etc)Very good reporting capabilitiesEasy integration processGreat helpdesk response timesExcellent back office functionalityGood price pointNo licensing costsEase of use across all platformsStrong privacy policies
Cons
  • perhaps could do something similar where users don’t require admin rights

Revainrating 4 out of 5

User friendly platform and amazing customer service

It provides an efficient way to manage all information pertaining to our clients' data protection obligations - GDPR being one of them! The implementation process was quite smooth thanks to their highly trained team who helped us navigate through some details that were not immediately obvious from reading the docs alone. I would have loved it if they could make a tool which lets users add new regulations such as CCPA or PIPEDA etc without having to wait for someone from technical support to do

Pros
  • The ability to track all of our data assets throughout their lifecycle from creation through deletion was very useful for us as we are looking at GDPR next year!
Cons
  • I have nothing to say about the product yet

Revainrating 4 out of 5

Trace is a wonderful CRM that will work for you no matter what!

I love that we are able to send information back through email directly from our clients without having them have their own software installed for this purpose - it saves us time! The ability to do so many different things at once makes life easier when you're trying get all your ducks lined up before sending off something important or sensitive data about yourself/your organization's activities online etc. There isn't anything really i dislike right now but there may be better solutions out…

Pros
  • I love the features its able to do! the ability to email directly from the software to a clients email without them having to have their own software installed as well as the ability to do it all from the software
Cons
  • I dislike that if there are new features that are coming out that i really like we have to keep on the up and up to keep things up to the time and not be out of