I like how easy it was for me as well as my customers (travel agents) to find travel options, prices etc. It's very user friendly! Also customer service can be reached via ticketing or email so there isn't much waiting between questions. Sometimes when you are searching within certain parameters nothing comes up in search results. For example if someone searches just with "flights" they may not see anything showing up under flights but everything else will show up in other categories such asโฆ