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Turbine Labs Review

4

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Very good

Revainrating 4 out of 5  
Rating 
4.2
Marketing, Public Relations (PR)

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Description of Turbine Labs

When a public event affects your brand, your team can't spend hours or days crawling through data before you react – you need to easily understand the public reception now. Turbine Labs' Segment provides PR and Communications teams with an organized and comprehensive view of any event or topic. The Segment provides human-curated insights on top of machine-processed data, which means the delivery is both fast and meaningful. And with Intelligent Routing, you can feel confident that the information is delivered directly to those who need it. It can be scheduled on predefined topics, requested at any time, or automatically delivered based on threshold triggers. The Segment ensures the right people get the right information when they need it and in a format that works for them.

Reviews

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Type of review

Revainrating 4 out of 5

Great tool if you want data without IT dependency

Turbine is very easy to use. It does what I think it should do - provide fast and accurate information about how people perceive me. The only thing I would like to see improved are the graphs themselves. They look dated to me. However, this is an area where Turbine could take a step forward in terms of visual improvement. We have used Turbine for over three years now. We've found that its value proposition is best suited to us as we're working with small teams of less than 10 members. This…

Pros
  • Data visualization
  • Ease of understanding dashboard views (ecomap)
  • Great support service
  • Mobile version available when offline!
Cons
  • Not really something you can improve upon

Revainrating 4 out of 5

Great Tool For Allowing Employees To Check Your Website

It's easy for me to see how many people are viewing my page as well as what time they're visiting it so I'm able to make changes if needed. The ability to keep an eye on things is great when you have multiple employees working remotely. There isn't anything that really bugs me about this tool but there could be some minor issues here and there with other companies. If you want a quick way of keeping track of who is seeing your website then turbine labs will give you all the information you'll…

Pros
  • I love that I can see when people are on my site and what they're doing there
Cons
  • I don't think there's anything I dislike about the program

Revainrating 4 out of 5

Very good solution if you want quick updates

The ability to have an easy access to the data and the insights. It's very easy to understand what's going on and to get actionable insights. I wish there were more reports to customize and choose from, as it feels like the reports are all a bit similar. This is a great tool to quickly understand our customers' sentiment and to get insights on what's going on in the market. We are using Turbine Labs to monitor and react to our social media activity. We are monitoring our mentions and hashtags…

Pros
  • Easy way
  • Multiple ways you can view your stats
  • Good support when needed quick response times!
Cons
  • Not much customization options
  • No email integration

Revainrating 5 out of 5

Easy To Use Content Management Tool For Marketer

The platform has been very easy for our marketing department as well have marketers post content that is engaging with followers in real time using social media platforms like Facebook & Twitter etc. Our staff love how quick they are able to interact w/ their clients via this tool! I do not see any cons at all either personally nor from my customers who also use it daily!! If there was something we didn’t yet know about what would be great next steps then no other concerns exist but if those…

Pros
  • Easy user interface
  • Reliable service delivery team always answering questions promptly, efficiently providing best solutions possible or explaining why certain things can't happen.
  • Simple solution allowing companies large / small easily access various options needed across 3 different internet properties without having deep technology knowledge required by IT departments themselves; making integration simple instead requiring technical expertise
  • Ability track ad placements online while simultaneously seeing results live during each campaign execution tracking actual "clicks" directly
Cons
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