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Usedesk Review

4

Β·

Very good

Revainrating 4.5 out of 5Β Β 
RatingΒ 
4.5
Customer Service, Help Desk

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Description of Usedesk

UseDesk is more than just a platform It is a solution for you to automate your customer engagement services and solving customer support tickets

Reviews

Global ratings 4
  • 5
    2
  • 4
    2
  • 3
    0
  • 2
    0
  • 1
    0

Type of review

Revainrating 4 out of 5

Used and trusted by users all over: Usedesk

I like that it has many features at once, so when you're looking for something specific in usedasks there's probably an option to find what exactly your needs are. The interface can be kind of difficult since its not very user friendly (some people with accessibility issues might have problems). Also sometimes i get errors if my internet connection isn't good enough or things don't load correctly even though they should because we've been using them before other companies didn't work as well.

Pros
  • It keeps up pretty much everything needed.
  • Its fairly quick
  • Easy access through phone app too!!
  • Has several options available within one application unlike others suchas Paychex who only do paycheck processing
Cons
  • Can occasionally crash
  • Sometimes doesn’t save properly

Revainrating 5 out of 5

Easy way make your personalized Stationary

I like that it allows me to create my own stationery, so that I can look professional without having to buy tons of different supplies. I also appreciate the ability to save my templates for reuse later! I dislike that the software can be finicky. Sometimes it freezes or takes a while to load. I am hoping over time we will see improvements in this area. Keep up the good work! I needed something that allowed me to create my own stationery and keep it organized and easy to find when I need it…

Pros
  • Not just basic office documents but you are able easily integrate photos into any document using PowerPoint making them truly photo realistic brochures/booklets which is very cool!! The system was simple once i figured out how best too use it's great if one
Cons
  • All fine

Revainrating 4 out of 5

Used and trusted by users all over: Usedesk

I like that it has many features at once, so when you're looking for something specific in usedasks there's probably an option to find what exactly your needs are. The interface can be kind of difficult since its not very user friendly (some people with accessibility issues might have problems). Also sometimes i get errors if my internet connection isn't good enough or things don't load correctly even though they should because we've been using them before other companies didn't work as well.

Pros
  • It keeps up pretty much everything needed.
  • Its fairly quick
  • Easy access through phone app too!!
  • Has several options available within one application unlike others suchas Paychex who only do paycheck processing
Cons
  • Can occasionally crash
  • Sometimes doesn’t save properly

Revainrating 5 out of 5

Easy way make your personalized Stationary

I like that it allows me to create my own stationery, so that I can look professional without having to buy tons of different supplies. I also appreciate the ability to save my templates for reuse later! I dislike that the software can be finicky. Sometimes it freezes or takes a while to load. I am hoping over time we will see improvements in this area. Keep up the good work! I needed something that allowed me to create my own stationery and keep it organized and easy to find when I need it…

Pros
  • Not just basic office documents but you are able easily integrate photos into any document using PowerPoint making them truly photo realistic brochures/booklets which is very cool!! The system was simple once i figured out how best too use it's great if one
Cons
  • All fine