The most useful part of VLRDA is definitely integration to Office365 because it means that we already have something in place which will help us manage our customers data better after migration from different 3rd parties products such as SAP CRM or Oracle Financials etc.. Very good product with very friendly team behind helping you out when needed! I haven't seen anything specific yet for improvement but if there would be any think they should implement an API option since their users areโฆ