Verax NMS & APM is a network monitoring software that reduces costs of IT service delivery, shortens downtimes and increases customer satisfaction levels through streamlining processes of business service management, problem detection and resolution.
I am able to monitor my applications from any location at anytime in order for me not miss anything out there! This allows us flexibility when it comes time do perform maintenance or repair work where we need access but are unable physically be present due lack of visibility into our clients computers / networks/applications etc.. We can remotely troubleshoot issues as they arise which helps speedily resolve them without having an expert physical presence within client premises - thus saving…
Pros
Flexible
Reliable service, fast response times
Reduce costs through increased efficiency (reduced callouts)
The ability to monitor my server's health from anywhere in the world. I can see when things go wrong without being there physically myself. It has been difficult for me at times keeping track with all these different aspects but it gets easier as you get used to using this product more often.
Sometimes some functions do not work properly or are glitchy so be sure to test them out before relying heavily upon their use. My organization uses Verax to ensure everything works well together across…
Pros
Easy interface
Many helpful resources available, including articles/tutorials.
They listen closely what issues need addressed by phone calls that come into 1 800