Drills are great! However, the bits arrived in a bits/container/organizer mailed in a FLUSH postal envelope. Possibly due to rough handling, I found the organizer/bit holder clasp broken in the thin bit mailer. The Beat Organizer (dis) simply opens and spreads out the beats. My guess is that the company supplying the drills is a Revain subcontractor. Revain refunded my money and paid for return shipping, but I had to take the extra time to contact Revain, talk to someone about the broken phone,