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Zepko Review

4

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Very good

Revainrating 4.5 out of 5  
Rating 
4.5
Security and Privacy Services, Managed SIEM

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Description of Zepko

Zepko have been providing IT solutions in the security and compliance arena for over ten years. We have built our reputation on exceptional customer service and excellence in this specialised field, and generally remain engaged with our clients over an extended period.

Reviews

Global ratings 4
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  • 4
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  • 3
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Type of review

Revainrating 4 out of 5

Great customer service, professional and knowledgeable

The team at zepko are always willing to help you out when there is something that needs sorting or just general advice about your systems. They do not charge extra if they don't need to go into more detail than what's asked of them - which I appreciate! It can be difficult sometimes knowing where to start but once we've got going it all works well enough so far. Have used their services as both client & server side. Nothing specific comes across yet other then great people working together…

Pros
  • Friendly
  • Helpful, fast response times.
  • Always available for any queries/questions via phone call / email etc
  • Great customer service from everyone involved including sales staff too :)
Cons
  • Not much really

Revainrating 4 out of 5

Zepko - Best IT Staffing/Consultancy Firm

They are one of the best I have worked with in a long time. Their focus is your business and they take the time to understand what you are trying to accomplish and where you need help. The staff is amazing! I don't like that their price structure is not transparent. You cannot tell how much it will cost until after you purchase. If you want to be treated like a valued client, then you should pay attention to pricing details. They do everything they can to make sure you are happy. They also take

Pros
  • They have good staff and take great care of customers
Cons
  • I do not like the cost structure is not transparent

Revainrating 5 out of 5

This has been far from perfect but it gets me past problems

I like everything about this program. The ability to use your own hardware. Very reliable software that works well even if you are not technical. It's very easy to use. Nothing. I would highly recommend this product to anyone looking for an easy to use system. Easy to deploy and maintain. Great for small businesses. If you have any questions or need help with anything please contact us. We are always available to answer any questions you may have. There is nothing I dislike about this product.

Pros
  • Ease Of Use
  • Reliable Software System, Works Perfectly Even When You Don't Know How To Do Anything Technical
  • Excellent Customer Service And Support From Their Staff (I've Had Several Meetings With My Account Manager)
Cons
  • So-so

Revainrating 5 out of 5

Great Company To Contract With For YOUR Business Needs

They are one of my favorite companies to work with because they listen well enough that we can come up w/ ideas together but push hard when needed! Their knowledge is unparalleled as far as their industry goes so I don't think there's any issues here at all- just great people who care about you & your business needs!! As always though - do lotsa research before contracting them or making sure it fits within what YOU need vs how THEY would like things done if hired by someone else (they tend…

Pros
  • Very helpful staff willing help resolve problems quickly
Cons
  • So-so