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Zomovi Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.7
Design, Video

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Description of Zomovi

ZoMovi can be easily integrated into your existing CRM & workflow tools using our developer API’s giving you instant market leading enhancements, additional real time data & valuable insights.

Reviews

Global ratings 3
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    2
  • 4
    1
  • 3
    0
  • 2
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  • 1
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Type of review

Revainrating 5 out of 5

Excellent Customer Service Software

I really like that it is easy to use for customers and employees alike. It's also very customizable so we have been able to add in features as needed without having to go through an entire re-design process. There are some things they could do with their mobile app though - but overall this has worked well for us! We've used this software since its inception and continue to find new ways to make it better. The benefits of being able to keep track of customer service interactions from anywhere…

Pros
  • All my questions went unanswered or answered immediately which was fantastic

Revainrating 5 out of 5

Great tool made even better by using together

The ability to add in-app features like chatbots or video calls is great for customer engagement. I would love more analytics so we could see how people are engaging with us. It's also not easy to get started with Zomovi if you don't have anyone who has used it before. We're seeing some very positive results from adding these functions to our app. Our customers are able to interact with us much easier now which will hopefully help them feel valued as well! I like that it is easy to use for…

Pros
  • You can easily navigate through different parts suchas contacts , deals opportunities & activity tabs
Cons
  • None

Revainrating 4 out of 5

Great product and quick customer service

The ability to send out emails without having someone manually log in every day is great! We have been able use this feature for over two months now with no issues at all from my end or others that I work closely alongside of daily within zombiemonitoring@gmailcom! It's easy enough anyone could figure it how they would like after watching one video tutorial!! There are only minor things such as sometimes when we create new content a few days later people don't receive an email until much longer

Pros
  • I like that it is very simple to use and is easy to send out emails without having to log in every day
Cons
  • It's a minor but majorly bad!! So far so good it's very simple if anything happens please just contact me via live chat support which will resolve any