As I've already said, Freewallet has the best support ever.
I've been using their wallet for a few months until my account was blocked for no reason. Of course, I was too confused to think calmly and wrote an angry ticket to them. Why? Because I've always counted them as reliable service and so-called protected them on Reddit. And what I get? I was really-really upset...
But support answered quite fast. It turned out to be nothing special: just a simple verification. Silly me! Created a tragedy out of nowhere! In my next letter, I apologized for being so rude and sent them the documents required also turned on the two-factor authenticator as the support manager asked me to do so. And the very next day my account was verified. And no more problems occurred.
Thanks, Freewallet! You're the best!