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Review on Trust Wallet by Humam Abdillah

Revainrating 5 out of 5

Good Wallet


This is the absolute worst wallet. Why? Customer service. I had various tokens on this platform. I transferred a few different tokens out and two are stuck on there. I sent many emails and they did not ask questions to help. Most people will address your concern and ask questions to pinpoint the issue. They sent me links to their help page and asked for screenshots. Obviously anybody can do this. Now it is going on two weeks without any actual help.

There is not supervisor. There isn't a phone number. You are at the mercy of an email that will be responded to whenever they have time.

Do yourself a favor and stay away from this app and platform. This is the worst experience ever!



Pros
  • trust wallet is very helpful for people to get tokens because it's very easy to register without the need for email just need to remember the password
Cons
  • sometimes errors when checking balances

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