Slippers came. Felt snug/small (mens 10.5) My pair had a label with them that says this is the case due to the memory foam but once its worn in will fit correct. Which was the case after a few days. Have worn them everyday for 2 weeks. Was sad to have a portion of the rear soul detach (seemed like a bad stich). Instead of coming right here and complaining I reached out to their customer service they replied with in 24 hours and are sending a new pair. So happy overall
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