The product is easy to use. The cold pack fits nice in the sleeve. I used it when i went to mow the lawn (put it around my neck) and it kept me really cool. It lasted (in 95 degree weather with a big man) about 45 minutes outside before I needed to re-freeze it, but the sleeve allows for some other small ice packs to fit in it as well. The Velcro is nice just like other medical devices with Velcro. I gave it 4/5 because I have had it less than a week.
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