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1 Level
1327 Review
40 Karma

Review on TeletrackLIVE by Christian Young

Revainrating 4 out of 5

Great Experience for both Clients & Agents

As an agency manager I can manage my team of rep's live in real time with our customers via telegram or web chat without having them physically visit us which saves me so much money as well! This has been such a great help when we are working abroad where it would be difficult (or even impossible) if you could not see your customer face-to-face.

img 1 attached to TeletrackLIVE review by Christian Young

It does take some getting used too but once set up everything runs smoothly between ourselves and clients - very happy client experience at this point!! Nothing really comes into mind right now other than maybe adding new features/tools down the road? We do feel like they have listened closely enough though by implementing these changes since launch day last year.

Pros
  • Being able to host meetings within one platform that is easy for both parties.
  • all looks good here :)
Cons
  • Only available through desktop browser & mobile app currently