The platform is very easy to use which makes it great when you are new at this type stuff but also has some really helpful tutorials if needed as well! I have not found anything yet about what could be improved upon or something they should add in future releases like more features etc.. Overall good job guys keep up such an amazing service!! It's free so why would anyone turn down using their product? You can catch any malicious activity happening within seconds without having too much knowledge regarding computer security/protocols ect...