I've owned many coffee grinders over the past 35 years, including a pair that look exactly like this one. Doesn't work properly. I received a refund from Revain. Having had good coffee grinders like this one, I took advantage of the seller's offer to buy more of these to give as gifts. I sincerely hope they work properly. If that is the case I will come back and update this review as it is possible that my experience is coincidental. If not I will come back and advise others not to buy this. Update: The broken one was actually an accident. However, what is more important is the fact that this company was very responsive and deserves to be commended for their commitment to customer satisfaction. I updated them on my experience and informed them that Revain had given me a non-refundable refund for the defective item. However, as compensation for the time I spent on it, they send me another one. Your product and more importantly your company deserve 5 stars and I highly recommend them.
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