I like the ease of use and how simple it is to get started with. The dashboard is easy to understand as well. It is easy to see each visitor you process at your facility, which makes following up when needed quick and easy. Since there are no extra costs or fees associated with this software, I have not found any negatives so far. As stated previously, I am new to this program but so far everything is working great. Visitor management has been very helpful in keeping track of our daily visitation reports.