The ability for this staff to have experience with multiple platforms made it seamless for my needs. They are responsive and able to help me work through different parts of the platform I chose! While I'm still very new to LegalZoom, they didn't make an awkward transition by assuming I don't know how lawyers use forms for real issues or clients that need something more specific than just basic contract drafting (like insurance-related documents). If I had any questions about their platform I couldn't ask them since the interface was not user friendly; however after several days with trial users and using the system myself we got everything figured out over email. I have been a client of Summit for many years. I have always been treated with the utmost respect and care. The staff is always available to help me and get me back on track. They are very professional and knowledgeable. If you need a great team to represent you, they are it! They are always in your corner. They work hard to get you the best results possible. I would highly recommend them. Not much to dislike. They have been great to work with and are great at what they do.