The team at SM are very professional with their work ethic - they really get behind your project no matter what stage it's in or how big/small you think something may be! I have worked alongside them for over two years now as my creative director & editor (which means everything from designing websites to editing video).
They're extremely organised but also flexible enough when needed too which makes collaborating so easy!! We've had such amazing success working together since we started our partnership last year including winning awards both locally AND internationally within just six months' time. It has been one helluva ride :) Can't say much about anything else because all was perfect throughout every step along way :D If there were any downsides then perhaps this would only come down to budgeting though not quality control etc., however these things can always change depending upon circumstances right? Would definitely recommend hiring someone who knows exactly whats required by clients like myself without.