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Switzerland, Bern
1 Level
735 Review
26 Karma

Review on πŸ’» Dell E6540 15.6 inch Laptop Intel Core i5-4300M 2.6GHz 8GB RAM 500GB HDD Windows 10 Professional 64-bit (Renewed) by Kenneth Martin

Revainrating 5 out of 5

Do not buy this Dell E6540 - Battery will not charge

This Dell E6540 laptop is a nightmare, since the day I got it the battery has intermittently not charged, occasionally over the Docking station charged. . Then, when the laptop was in use, the battery showed a full charge, I got the message "Unable to communicate with the battery," and the laptop abruptly shut down. Ordered a new battery - same problem. Now the batteries won't charge at all - the laptop won't boot at all with a dead battery - making it completely unusable. Now Over 90 Days Guarantee - I've tried contacting SKYTECH but they won't accept email! The bad news. Googled and found many people with the same problem. ------------- Hello, we are sorry to hear about the problem. If the laptop turns on for a few seconds and then turns off again, this usually indicates a problem with the charger. Do you have a spare charger to test with a computer? Please let us know. Many Thanks. AST Customer Service ----------- I tried a different charger - it does not charge the battery or power the laptop like the original charger. I ordered an external charger hoping it would get me through. I didn't even get a year of use from this laptop.

Pros
  • Longevity Style
Cons
  • Negative Present