Sorry I didn't reply to your original email. The package arrived undamaged and either on the promised day or a day earlier. I should have come back and checked, but whatever, I was satisfied. Half-round sticks with foam protection are a bit tricky to assemble. The first one is fine, but the rest keep the foam from sliding off the handlebars when you insert the handlebars about 80% into the sleeve. Fitting the nuts and washers to the eyebolts was also a little tricky, but my 70 year old fingers aren't that dexterous anymore. Hanging the swing was easy. They hung it on the old swing set we had. We bought this for our three grandchildren aged 7, 4 and 3 to entertain as we are currently watching them so their parents can work from home during this lockdown. The 7-year-old kid got straight to the point. The 2-year-old resisted at first, but now he rocks and spins alone and with his big sister. The 4 year old hasn't done so yet as she is a special needs child and not quite sure what to make of it. In any case, the bottom line is โ we love your product. Thank you for taking care of shipping and asking us to respond to your product.
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