We used it for our CRM platform to keep track of all our clients' information (contact info & accounts). It was also great in building out our website with their templates that helped us get up-and-running quickly without needing any technical knowledge or training from our own developers. The customer service is good as well - they're always willing to help you if you need assistance! Some features are not fully functional like the calendar module we needed but this isn't anything specific to iTG - just an issue with the software itself. For small businesses who don't have much experience coding themselves, it's easy to use. I highly recommend using them because they were able to build me my entire site within less than 2 weeks.