I bought this device in mid-November 2013 and the return window closed at the end of January 2014. Since February, the unit began to"jump"! The DVD got stuck every now and then. Sometimes the device would even freeze so I couldn't eject the drive until I unplugged the device, waited a while and plugged it back in to eject the drive.! Cleaning a DVD etc. doesn't matter. I bought this device because: (a) the Magnavox name is known for its quality; and (b) my very satisfactory experience of a previous purchase in mid-March 2012 (Magnavox ZV427MG9 - 4 Head Hi-Fi VCR HDMI 1080p DVD Recorder.). And now, in the last two months, DVDs (even the brand new ones I recently bought) get stuck in this unit (Magnavox DV225MG9.) so often that I can't use the unit at all. and I am stuck with an unusable unit that is barely 6 months old and there is no way to return or exchange it as the "return/exchange window" is closed!
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