The best thing is that you can easily customize your own software with all of its features available to make it more interactive for guests as well employees! It's also really easy in managing everything from front-office checkin/checkout process through guest management via mobile app or website interface - so no need anymore using paper checks at reception area!! I think if there are any problems they have very quick response time once contacted them by phone call / email & helpdesk ticketing feature helps me manage my issues quickly without having too much stress!
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