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GURMAN Review

2

Β·

Very good

Revainrating 4.5 out of 5Β Β 
RatingΒ 
4.6
Vertical Industry, Hospitality

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Description of GURMAN

Integrated hospitality system. Reception desk, reservations, occupancy, services, restaurant, waiters and managers' work, back office

Reviews

Global ratings 2
  • 5
    1
  • 4
    1
  • 3
    0
  • 2
    0
  • 1
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Type of review

Revainrating 5 out of 5

Very easy & user friendly interface for front office staff as well guests!

The best thing is that you can easily customize your own software with all of its features available to make it more interactive for guests as well employees! It's also really easy in managing everything from front-office checkin/checkout process through guest management via mobile app or website interface - so no need anymore using paper checks at reception area!! I think if there are any problems they have very quick response time once contacted them by phone call / email & helpdesk ticketing

Pros
  • Easy integration within existing ERP system (IBM, SAP) making automation possible across our business operations.
  • Also excellent support provided when needed
Cons
  • Not the best

Revainrating 4 out of 5

Easy and quick way setting-up reservations

I really like how easy it is to use for all of our staff members! It's so simple that even my grandmother could figure out everything she needs in one glance (she has no computer experience at this point). The interface isn't very intuitive though - there are some things you can do with an app but not through their website or mobile apps which makes sense since they're more targeted towards business owners than customers/users who just need something basic set up quickly without too much hassle

Pros
  • The interface is simple and easy and the program is well organized and very easy to navigate and use
Cons
  • I don't really dislike anything I've used so far