Easy to use interface that can be customized as per requirements of users - Web Interface is user friendly- Multiple filters available while searching through records.- User Friendly Dashboard displays all important information at one place which helps me easily understand my reports without wasting much amount of effort or making queries repeatedly from different tabs like Calendar View etc. Not many options are provided by default but they do provide customization option if required. It would have been nice had more customizations were made possible such as adding new views into dashboard view i.e. Time Sheet View & Reports Tab (which I think will ease our work). Also it could help display multiple calendars within same page instead of switching between them when viewing data using calendar tab. So we don't need to go back every now again just because there was some change happened somewhere else regarding availability.