The best part of this software is its ease of use for both agents as well as managers! It has all features necessary from reservation management through billing including AMEX integration which makes it very convenient when using mobile devices (iOS/Android).
I have used other similar softwares but they were not nearly so user friendly nor did they give me such great customer service support like Reservation does!! Highly recommended especially if looking at an easy way to manage reservations without having multiple systems running simultaneously - just one will do. Great platform overall for managing our hotel bookings & reporting data back to my team quickly via email reports etc..