I like that it's an easy to use application with very clear instructions for its users. The customer service is great as well! It can be difficult at times when you're trying to figure out how something works or what features are available in certain areas of your account. If they could add more options to their mobile apps (like adding photos) then this would make things easier if using from my phone while waiting around somewhere during a show. Having all our leads stored together has made managing them much simpler than having each one individually saved into different applications. This also makes it so we don't have to keep track of multiple accounts/applications anymore since everything is now under one roof.