My dock arrived very well packaged looks like an unopened return but no. I don't care about scratches but figured I was buying a proven functional product. the device is mechanically defective, scratches show that the previous owner had to pull the laptop out of the docking station. The dock will not catch on anymore, in the photo you can see my new and old docks (needed for the office now), or you can see that the locking mechanism isn't even at the right height and the extended plug isn't far enough to get in to fit the laptop. This was needed on Monday to allow me to work from home or the office with a full set up but now I will be badly affected and may not get a replacement until the end of the week.
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