I like that it's easy for me as an account manager, or even my team leader if needed! It helped us get more leads from our website by reaching out directly through social media posts/tweets etc.. We also use their email software which has been great too because we can track all of those emails in one place so its very helpful when trying to reach people who have not responded yet!! Nothing really at this time but sometimes you need some help figuring things out once they are set up (especially since there isn't much support). If someone needs any assistance please don’t hesitate ask questions about what features would be best suited towards your business goals. Email management - lead generation- tracking contacts & sending follow ups.-.