Everything was fine when unpacked. The barcode quality was a little lame. Not very warm outside where it should be. Worked well with our Win10 computer. Stop printing immediately after closing the return window. **UPDATE: REVISED FROM 1 STAR TO 4 STARS: So let's stick with the beast. Out of the return window and the seller didn't respond to messages. I decided it was time to play around. I took some alcohol swabs and wiped the thermal head (which prints on thermal paper) and everything inside. Once I unplugged it, I also grabbed a toothbrush and some rubbing alcohol and brushed the area of your teeth you use to tear paper. It was SO MUCH DIRT I'm honestly surprised it even got released. Seriously, use the floppy to add software, I created a template in Word and fixed the size/shape for the labels we need to print and so far (fingers crossed) this has been a good little printer. Just make sure the color is 100% black and not gray for the barcodes to print correctly.
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