We purchased this product following a kitchen remodel. The product was well made, the materials were solid and the hardware seemed durable. Unfortunately after putting the jig together I noticed a hairline crack in the lower arm of the jig which caused the level to be off. Obviously I am not going to use an unlevel jig to install hardware on new cabinets and drawer fronts. It seemed as though it was dropped while being packaged for shipping and the packer probably didn’t even notice the damage. These things happen, so I wasn’t too sour. I returned the jig and was ready to purchase a new one. Prior to ordering the company reached out and offered to send me a new one free of charge. It is very rare to see a company stand behind their product. I received my new jig, assembled it and installed the hardware. Easy to use and all of the hardware is laser level. I’m a happy customer and I recommend this product to anyone looking to install hardware on a new kitchen. Came with a very nice case as well.
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