The form allows me with my team members for many different types things such as quote requests or service calls which makes our job much easier! I am able get quotes from customers faster then before so we can spend less man hours doing this task!! My only dislike would be if i could have access anywhere around there are parts where its hard too find them but overall great product.
If your looking into any type thing like this go ahead give their products another try they really care about customer satisfaction. !