When we installed it, it took a couple of days to get everything setup. It has been a breeze to use. The interface is very intuitive and easy to navigate. The only drawback is that it is difficult to make edits. You cannot add anything without uninstalling the software and reinstalling it again. Other than that, it works great. I was impressed when they sent me some help from one of their developers who helped solve my problem within minutes! They even offered a refund if i didn't like it. So far its working really good for us.